Fast Delivery at Reasonable Prices
We want you to receive your order quickly and in great condition! We don't hide our delivery costs with high product pricing and we insist on paying our nationwide network of local couriers fairly for their service. We use Irish owned businesses to delivery every item and many small independent couriers who we trust to handle your goods with care.
Delivery Time & Fees
1-3 days from date of order, €8.50 to anywhere on the island of Ireland
8-10 day from date of order, €30 for Dublin delivery, €50 for surrounding countries, €80 for remaining areas
Problems with your delivery?
If your delivery is late, arrives broken or there is some other unexpected problem, please contact us ASAP and we will be very happy to help. The studio can also be contacted between 9:30am and 5pm Monday-Friday on 01 539 7861. We take full responsibility for making sure you receive your item on time and in good condition. If there is any breakages in your items, please advise us within 5 days of receipt and we will be happy to assist you further.
Returns
We hope that you are delighted with your order but we understand that sometimes things don't work out! You can rely on our no nonsense returns policy. All goods returned within 30 days of purchase, in resaleable condition and in their original packaging will be refunded in full.
Hassle Free Returns: We will organise collection and return to us for €12.50 for homewares. We accept returns at our studio in Fairview free of charge provided the item is returned in perfect condition and in original packaging within 30 days. Please contact us at hello@orianab.com if you have any questions.
Soft furnishings including cushions, rugs and fabric lampshades cannot be returned and are sold on a no return basis.
Availability of Items
We keep stock of all our products in Dublin unless we say otherwise:
Pre-order means there will be a short delay with your order and we publish the expected delivery times. We will contact you within 24 hours of receiving your order to provide you with the latest information. We will stay in contact throughout and update you of any changes in the anticipated delivery date.
Sold Out means that we currently have no restock date. The status will change to either pre-order or available when the situation changes. You can sign up to alerts and you will be notified as soon as we restock this item.
Packaging Your Purchases
Our own packing team spends a great deal of time and attention making sure that your order is packed safely. This means that we bubble wrap large mirrors for safety, we use compostable potato chips for fragile items and we will send items separately if it means that they are safer in transit. We take full responsibility for items broken in transit and their safe arrival is our utmost priority.
We rely on a network of individual couriers to transport furniture and specialist items who cover the whole country of Ireland. We know each one of them personally and trust them to delivery your goods in exactly the condition they left us.
Environmental Considerations:
At OB, we take commitment to our environment seriously. Our range includes a selection of original vintage and pre-loved pieces. We also work hard to make our packaging materials as sustainable as possible:
-Where possible we re-use packaging which means that often you will not receive your item in a branded Oriana B. box
-We use compostable potato chips to provide cushioning for fragile items. These can be washed down the sink or placed into your compost bin.
-We work with our suppliers to reduce packaging as much as possible without affecting the protection of items.